Aloha families of Pediatric Dental Group
We hope you and your families are safe and taking care of yourselves. We have missed seeing you folks these past weeks.
In the time that’s passed since we closed on March 17, we know that many of your previous plans may have changed. First and foremost, if you would like to cancel any upcoming existing appointments, please inform us by email as soon as possible at email@example.com. You may also call us and leave a message at 593-8828. Please leave the name(s), appointment date, and time.
Since COVID-19’s arrival to Hawaii, it’s an understatement to say that we have all been asked to make major changes to our personal and family lives. Some of these changes will also apply to our office for everyone’s health and safety. Because of this, despite our ability to reopen, things will not be business as usual for the time being.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
Please take time to read the following office guidelines:
1. Please keep the number of people that accompany you to the office to a minimum.
2. In accordance with Hawaii and Honolulu governmental recommendations, face coverings/masks will be required for all who enter the office.
3. If your child (or anyone accompanying your child to the appointment) has a fever, runny nose, cough, congestion or is ill, please call us to cancel and reschedule your appointment. Temperatures may be taken by our staff on any patient in question.
4. If your child or anyone in close contact with, or living with your child is positive for COVID-19, or is in self-quarantine protocol due to a suspected or confirmed exposure; please call us to reschedule your appointment.
5. Upon entering the office, please sanitize your hands (use your own if you prefer).
6. We will no longer be using a physical sign-in sheet so please verbally alert our staff of the names of the patients checking in.
7. As per recommendations from the ADA, toys, reading materials, coloring items have been removed from the reception room.
8. Please exercise space mitigation while in the reception room. We will also place chairs in the hallway leading to the office and in the back hallway on the other side of the elevators for your convenience.
9. If you prefer to wait in your car, please call us to let us know that you’ve arrived at the building and we’ll contact you to alert you when we are ready to see your child.
**Lastly, we live in a very different world today than we did on March 17. The changes we must make, may cause us to not be able to run on-schedule, and we ask for your patience and understanding as we try our best to make adjustments in order to best serve your children.**